Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

emptywhitenoise's avatar
emptywhitenoise
Helpful | Level 5
4 years ago
Solved

Can't access beta forum

I received the beta and the corresponding email.  I am unable to access the beta forum.
desktop
Setting up the apps
Web
  • Megan's avatar
    Megan
    4 years ago
    Happy Wednesday emptywhitenoise!

    I checked deeper into this, and it seems you've been accepted, and you should be able to have access to the MacOS beta forum now. 

    Can you check on your end, and confirm?
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi emptywhitenoise, let's get right into this! 

Are you signed into our Community, using the same email address that your invited Dropbox account is under? 

Do you see an option in the email to request access on your end? 

Let me know, and we'll take it from there.
  • emptywhitenoise's avatar
    emptywhitenoise
    Helpful | Level 5
    4 years ago

    Today when I tried the link to join, the button was there to request to be added.  Yesterday the link brought me to the same page but there was no such button,   It kept prompting me to sign in.  I would sign and be greeted with an error page.  

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Thank you for the speedy reply, emptywhitenoise! 

      I'm assuming you managed to resolve that, and get access now, right?
      • emptywhitenoise's avatar
        emptywhitenoise
        Helpful | Level 5
        4 years ago

        Well I sent a request to join but as yet I haven’t been accepted.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!