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emptywhitenoise's avatar
emptywhitenoise
Helpful | Level 5
4 years ago
Solved

Can't access beta forum

I received the beta and the corresponding email.  I am unable to access the beta forum.

desktop
Setting up the apps
Web
  • Megan's avatar
    Megan
    4 years ago
    Happy Wednesday emptywhitenoise!

    I checked deeper into this, and it seems you've been accepted, and you should be able to have access to the MacOS beta forum now. 

    Can you check on your end, and confirm?

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  • richwiss's avatar
    richwiss
    Explorer | Level 3
    4 years ago

    Thanks Walter . I'm logged into my Dropbox account (on dropbox.com) but when I go to the community, I don't have access to the beta forum despite being invited to join it. Today, the error message on the beta forum was different, asking me to "ask to join"- so I did. We'll see if that changes anything.

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey richwiss, sorry for jumping in. 

     

    In case you still have any trouble accessing our beta forum after that, give us a nudge.

  • modcarparking's avatar
    modcarparking
    New member | Level 1
    2 years ago

    It sounds like there might be an issue with your account permissions. I would recommend checking if you're logged in with the correct account associated with the beta. If that doesn't help, try reaching out to support for assistance in granting access to the beta forum. They should be able to help resolve the issue.

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