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Forum Discussion
LondonTraveller67
3 months agoExplorer | Level 4
Can't drag & drop files into the Dropbox app in my tool bar any more
Application Affected N/A Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A
Question or Issue Hi
Recently got a new MacBook Air and adde...
- 3 months ago
Hey LondonTraveller67, great job with the screenshots, thank you so much!
Can you also check your app's preferences, and specifically under your "Account" tab to see if your account is linked there?
It might sound trivial, but have you tried signing out of the app and then back in?
LondonTraveller67
3 months agoExplorer | Level 4
Hi
OK - please see the attached.
In the 3rd one it says "This is an unlinked dropbox" but I only have one dropbox account and all the files are mine - as I said, I deleted Dropbox from my Mac and redownloaded so I don't understand that particular message.
Image 1 is what I get when I click on Dropbox icon in my toolbar
Image 2 is what then comes up
Image 3 is what comes up when I try to drag something from desktop to "dropbox" (as in image 2)
Image 4 is the message I get when I try action in image 3
Thanks
Megan
Dropbox Community Moderator
3 months agoHey LondonTraveller67, great job with the screenshots, thank you so much!
Can you also check your app's preferences, and specifically under your "Account" tab to see if your account is linked there?
It might sound trivial, but have you tried signing out of the app and then back in?
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