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LondonTraveller67's avatar
LondonTraveller67
Explorer | Level 4
3 months ago
Solved

Can't drag & drop files into the Dropbox app in my tool bar any more

Application Affected N/A Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Question or Issue Hi Recently got a new MacBook Air and adde...
desktop
Mac
sync
  • Megan's avatar
    Megan
    3 months ago

    Hey LondonTraveller67, great job with the screenshots, thank you so much! 

    Can you also check your app's preferences, and specifically under your "Account" tab to see if your account is linked there? 

    It might sound trivial, but have you tried signing out of the app and then back in? 

LondonTraveller67's avatar
LondonTraveller67
Explorer | Level 4
3 months ago

Thank you - yes it was linked, but signed out and signed back in again, and that seems to have done the trick (although I had previously deleted Dropbox and reinstalled, and that did not.) Anyway all working now, thank you.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for the update here, LondonTraveller67!

I'm very glad to see that the issue was resolved.

If you come across any other issues, just give us a shout.

Have a great day!

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