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cloudstoragelover's avatar
cloudstoragelover
Helpful | Level 5
3 hours ago

Can't drag files into the Dropbox shortcut in "Favorites" in Finder anymore

Device (M2 MacBook Air) Operating System/Browser (if using the web) (macOS 26.3, etc.) Dropbox App Version (if using the app) (243.4.6956) Syncing Status ("Up to date.") Question or Issue O...
desktop
Folders
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hi there, cloudstoragelover, thanks for your post today.

It sounds like your Dropbox app might have been updated to the Dropbox for macOS on File Provider version.

You can confirm this under "Dropbox folder updates" in the "Sync" tab of your Dropbox preferences.

Your Dropbox folder should now be under "Locations" instead of "Favorites" and that's probably why the drag and drop is not working.

You can see all the expected changes that come with this update here.

Let me know if this is not the case at all or if you have any questions.

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