Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mkmr484's avatar
mkmr484
Helpful | Level 6
4 years ago
Solved

Can't install dropbox

Hello developers, I am unable to install new version of dropbox. My PC is HP EliteOne 1000 G1 27-in 4K UHD AiO Before it was correctly but now it is not showing in System Tray and also not sync...
desktop
sync
windows
  • mkmr484's avatar
    mkmr484
    4 years ago

    I have installed and uninstalled dropbox many times, does not work. Reseeting PC didn't work. At last I have format my c-drive and installed windows. Now Its working. Installing windows to run an application nobody likes. I request the developer to add a powerful uninstaller to dropbox which may ask user to remove dropbox completely while uninstalling.

Brno's avatar
Brno
Explorer | Level 3
3 years ago

Yes, I did. I clean up both registry and deleted all directories on system disk that belong to Dropbox... on Program Files, Users, ...

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for clarifying that, Brno. Can we log a ticket for you then, and send it over to this email address?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!