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peterjj12346's avatar
peterjj12346
Explorer | Level 4
9 years ago
Solved

Can't move my Dropbox folder to another drive

I have a Mac Pro running 10.11.6. I have five internal drives in my Mac Pro, all traditional Mac OS Journaled (etc.). I'm retiring one of my internal drives, one that my Dropbox files are stored on, so I'm trying to move the files from one internal drive to another, by using Preferences > Account > Dropbox location.

 

The original hard drive has 56GB available. The destination drive has 335GB available. My dropbox is about 16GB.

 

Whenever I do it, the progress bar continues (Moving Dropbox (x / 20060 files)) until close to the end, when I get an error message: "Error moving Dropbox. Unexpected errors ocurred. Your Dropbox is ok!"

 

I've tried it multiple times, and have also tried restarting the computer. I also tried simply copying it over manually (it copies fine). But if I do the manual copy, I don't know how to tell Dropbox to "bless" the new location.

 

Any ideas?

desktop
Setting up the apps
  • Jane's avatar
    Jane
    9 years ago

    Hey peterjj12346, 

     

    Thanks for the swift reply! 

     

    I was able to locate your open request and I can see that a colleague has followed-up, asking more details on the case, so that you proceed to resolution. Please check your inbox for their message and let me know if you can't find their reply. 

     

    Cheers, 

    JaneA

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  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Hey Windspeed, 

     

    Thanks for letting me know! 

     

    I'll just leave this here in case someone has the same question, so that they reference this thread. 

     

    Should you need further help, please contact us at any time! 

     

    Warm regards, 

    JaneA

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