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KnightRyder's avatar
KnightRyder
Helpful | Level 5
6 years ago
Solved

Can't save to Dropbox in Windows 10 S mode

Trying to set up a new Windows 10 laptop which had Dropbox already installed, in S mode. Signed in to Dropbox (used on previous machine) OK but Dropbox not appearing in File Explorer. I can open an existing Dropbox file in Excel using 'Open with'  - and can save it - but cannot create a new file in Excel and save it to dropbox because cannot add Dropbox as a location. Don't want to exit S mode; anyway the Microsoft page on S mode says you can 'save your files to ... Dropbox', so it's not S mode blocking it. But, while WIndows 10 recognises the Dropbox App, it does not recognise dropbox as a location. And yes, I have tried uninstalling, reinstalling, system restart but still unable to save new files. Any ideas?

  • KnightRyder's avatar
    KnightRyder
    6 years ago

    Microsoft support couldn't fix it either. I had to exit S-mode and download the full Dropbox. It seems the microsoft website is not quite telling the truth. Thanks for your input, Mark

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