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Thibaut Seville's avatar
Thibaut Seville
New member | Level 2
4 years ago
Solved

Compatibility with MacOS Monterey 12.1

Hello,  I recently purchased a MacBook Air with its system "MacOS Monterey 12.1". I tried to install the application Dropbox but every time I tried, my computer doesn't want to install it : the down...
desktop
Error Messages
Mac
Setting up the apps
sync
  • Megan's avatar
    Megan
    4 years ago

    Hi Thibaut Seville, are you doing okay? 

     

    Can you also try the offline installer from this link?

     

    Let me know if you come across any issues when trying to install it. 

     

    Thank you! 

dashingdan's avatar
dashingdan
Explorer | Level 4
4 years ago

Yes the app is installed (im a long time user) it has a small grey cloud next to each photo, when I click it they will open, but again if I try to upload or post a photo that is stored in dropbox cloud to any online application I get a zero bytes received error from any and all platforms!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey dashingdan, sorry to jump in, but it sounds that your files are online only.

 

Do they give you the same errors if you set them to be available offline before using them on other platforms? 

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