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MWulfe's avatar
MWulfe
Helpful | Level 5
8 years ago
Solved

Constant update notifications

I am getting frequent notifications to update my Windows desktop Dropbox app, requesting permission to make changes to my system.  It doesn't matter whether I respond yes or no, nothing happens after...
desktop
Notifications
Setting up the apps
windows
  • MWulfe's avatar
    MWulfe
    Helpful | Level 5
    8 years ago

    Yes, I have tried this, several times including just now, when I clicked on the link in your message.  Here's what happens.

    I downloaded the install file (again), and executed it, responded "Yes" to the security question, and it started the install with the progress bar showing progress.  Then that dialog box disappears, then... nothing.

    I have waited about 10 minutes while checking task manager for any activity, and it has remained unchanged:

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        8 years ago

        Hey MWulfe, I’d just like to follow-up on this matter & I hope you’re doing well today!

        Have you been able to carry the steps Mark suggested above? Do you still experience the same behavior?

        Please keep us updated here, in order to check the case together. Many thanks in advance!

  • MWulfe's avatar
    MWulfe
    Helpful | Level 5
    8 years ago
    Manual update worked, thanks for your help!
    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago

      Ah, that's great to hear & thanks for confirming!

      Happy syncing ahead & I hope you have a lovely weekend MWulfe! :slight_smile:

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