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Forum Discussion

MWulfe's avatar
MWulfe
Helpful | Level 5
8 years ago
Solved

Constant update notifications

I am getting frequent notifications to update my Windows desktop Dropbox app, requesting permission to make changes to my system.  It doesn't matter whether I respond yes or no, nothing happens after...
desktop
Notifications
Setting up the apps
windows
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey MWulfe, I’d just like to follow-up on this matter & I hope you’re doing well today!

Have you been able to carry the steps Mark suggested above? Do you still experience the same behavior?

Please keep us updated here, in order to check the case together. Many thanks in advance!

jfei's avatar
jfei
New member | Level 2
6 years ago

Different user here, but I have the same problem with the update always popping up and nothing happening. When I tried to manually update then it says it failed because of "error 0x80004002." Please help.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi jfei; welcome aboard and sorry to hear you're having issues with this as well.

    As Mark mentions this error usually signifies a corrupt installation.

    That being said and as I've discussed this extensively with some other users in the past, I'd suggest that you start from this discussion (cross-linking here for reference):

    Let me know how it goes! 

    • wiringharness's avatar
      wiringharness
      New member | Level 2
      6 years ago

      I've been having this problem too for a couple of weeks, so I tried reinstalling and so far so good.  I'll report back if it happens again.

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