Forum Discussion

athenabeta 's avatar
athenabeta
Explorer | Level 3
3 years ago

Context Menu Not Working after recent update.

I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dro...
desktop
Mac
Setting up the apps
ImagePoint's avatar
ImagePoint
Explorer | Level 3
3 years ago

2019 imac running Ventura. My dropbox recently went through some sort of upgrade on your end. Dropbox verson 185.4.6054. Now none of the dropbox menu items appear when I right-click a file?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ImagePoint, sorry to hear about that!

 

In regards to the context menu, have you tried rebooting your device at all? Also what do you see when you right click on a file, or folder in Dropbox?

 

Feel free to send me screenshots, so I can have visual on this.

 

Is the Dropbox folder located in the CloudStorage location for your device?

 

Let me know more, and we'll take it 

  • ImagePoint's avatar
    ImagePoint
    Explorer | Level 3
    3 years ago

    [Removed as per Community Guidelines]

     Screenshot. Just restarted, no improvement. Dropbox is in my user folder

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi ImagePoint, I've removed the image due to personal information that was visible. 

       

      From the screenshot, it seems that the Dropbox folder is in the Locations menu on the bottom left. Could you try accessing it directly, instead of the shortcut you created, to see if the context menus appear when you right click files or folders from there?

      • ImagePoint's avatar
        ImagePoint
        Explorer | Level 3
        3 years ago

        Yes, that works, and so I deleted the favorite I was using and made a new one and now it works. Did whatever change you made on your end cause this? Do I have to make all new shortcuts?

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