Forum Discussion

athenabeta 's avatar
athenabeta
Explorer | Level 3
3 years ago

Context Menu Not Working after recent update.

I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dro...
desktop
Mac
Setting up the apps
ImagePoint's avatar
ImagePoint
Explorer | Level 3
3 years ago

[Removed as per Community Guidelines]

 Screenshot. Just restarted, no improvement. Dropbox is in my user folder

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ImagePoint, I've removed the image due to personal information that was visible. 

 

From the screenshot, it seems that the Dropbox folder is in the Locations menu on the bottom left. Could you try accessing it directly, instead of the shortcut you created, to see if the context menus appear when you right click files or folders from there?

  • ImagePoint's avatar
    ImagePoint
    Explorer | Level 3
    3 years ago

    Yes, that works, and so I deleted the favorite I was using and made a new one and now it works. Did whatever change you made on your end cause this? Do I have to make all new shortcuts?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Glad to hear -or read in our case- that everything is back on track ImagePoint!

       

      It must have something to do with the OS, or the shortcuts if it was working when accessing Dropbox directly. You might need to either do it directly from the Dropbox folder, or create new ones. 

       

      I hope this clarifies! 

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