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athenabeta 's avatar
athenabeta
Explorer | Level 3
3 years ago

Context Menu Not Working after recent update.

I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dropbox link, or view on dropbox.com. Make available offline and online-only works though.

 

My mac is Monterey (ver.12.6.4) on macbook pro 2016

desktop
Mac
Setting up the apps

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the additional information there athenabeta    

     

    Do you happen to be running any 3rd party apps that might be causing issues like antivirus programs or apps that monitor, sync or backup your files? 

     

    Also, can you clarify what happens when you click on the other options apart from the 'make available offline' one? Are you getting any error or is it just not responding?

  • athenabeta 's avatar
    athenabeta
    Explorer | Level 3
    2 years ago

    I'm not sure about 3rd party apps for sync/backup or monitoriing but I am sure I don't have antivirus program.

     

    When I click on other options the menu closes but nothing else happened. No error popup or anything, just silence.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @athenabeta    

     

    I've informed our Engineering team of your issue and they are investigating. I'll let you know when I have an update.

     

    Thanks,

    Ben

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