Forum Discussion

Sergiolopezfineart's avatar
Sergiolopezfineart
Explorer | Level 4
3 years ago

"Couldn't complete setup" error message when setting up Dropbox Backup

If I click "try again" it just continues to give me the same error. The previous screen was this: If I click "not right now," it just sends me to my Dropbox folder on my computer.
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Dropbox Backup
Error Messages
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshots, Sergio.

 

Can you click on the "Try Dropbox Backup" button in that page that I gave you, to see if that allows you to set up your backups?

Sergiolopezfineart's avatar
Sergiolopezfineart
Explorer | Level 4
3 years ago

Hannah I end up exactly where I started. Here is the exact sequence of events: 

I click on the button:

I click on "Open Dropbox" and this is the next screen I see:

I click on "Set up":

And I get the same exact error that sent me here.

 

 

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