Forum Discussion

nenea_nelu's avatar
nenea_nelu
New member | Level 2
3 years ago

Couldn't Start Dropbox

After latest Dropbox updates I'm keep getting Couldn't Start Dropbox error no matter what I try as per advise(permissions, run as admin, etc...) including reinstalling dropbox. It worked fine for a d...
desktop
Error Messages
windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
nenea_nelu wrote:

_bowbow.hresult_error: 0x80070422: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

The 0x80070422 error is a Windows error, not Dropbox, and refers to a problem with Windows Update. Do a Google search for 0x80070422 and you'll find a lot of information and possible causes/solutions.

Dave668's avatar
Dave668
Helpful | Level 5
3 years ago

I'm getting the same problem which has only started today - windows update is running fine with no errors reported so it's not a windows update error. Re-installing dropbox works until the machine is rebooted when the problem returns. 

  • nenea_nelu's avatar
    nenea_nelu
    New member | Level 2
    3 years ago

    Strange things happen indeed and sorry for you having the same issue but this just confirms I'm not the only one experiencing this.

    And we all know how this "blame game" works and gets fixed especially on free subscriptions...never or miraculously disappears and is all back to normal after some future updates on either side - OS or app...well until then I guess we have to live with the "as-is" free we're getting. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey nenea_nelu  & Dave668 -  just to confirm here, are you still having issues with this after rebooting your computer?

     

    Do you happen to be running any security software on the affected machines perhaps? 

    • Dave668's avatar
      Dave668
      Helpful | Level 5
      3 years ago

      Yes, it continues after a reboot, and yes, like most people running windows I have security software which hasn't changed in years.

       

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