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WriterGirl's avatar
WriterGirl
Explorer | Level 3
2 years ago
Solved

Desktop App on Mac Sonoma 14 will not open even after reinstall

The desktop app on my Mac won't open. I uninstalled Dropbox and reinstalled it and still get the following message which I can see outlines a problem but as I don't know how to solve it doesn't reall...
desktop
Error Messages
Install
Mac
  • Nancy's avatar
    Nancy
    2 years ago

    Hi WriterGirl, thanks for posting on the Community!

     

    When saying that you reinstalled the Dropbox app on your device, did you perform an advanced reinstall by any chance?

     

    I’d also like you to take a look at this thread and let me know if it helps with your issue, as the OP was seeing a similar error to yours. 

     

    Let me know how it goes.

WriterGirl's avatar
WriterGirl
Explorer | Level 3
2 years ago

Hi Jay

I had to do it twice (I think that happened the last time too so I've made a note for future reference) but now it's installed.

Thank you

WG

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