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Forum Discussion
stairjoke
2 years agoHelpful | Level 5
Desktop app requests admin password on macOS
Years ago I stopped using Dropbox, because it kept insisting that I enter my admin password for my Mac into a fake looking dialog box. Now I had to re-install it, because a customer insists on using ...
Nancy
Dropbox Community Moderator
2 years agoHi stairjoke, in general, the Dropbox desktop app requires admin privileges, so that functionalities like syncing icons and right-click context menus may appear in your local Dropbox folder (you can also check this Help Center article).
As for the issue you’re having on your Safari browser, I’d be more than happy to look into it, if you want me to.
Can you clarify what’s the browser version Safari is running, as well as the average size of files you’re usually trying to download? If you use an incognito window on your Safari browser, does the issue persist?
stairjoke
2 years agoHelpful | Level 5
Hi,
ok, so I just uninstalled the App again, because none of the reasons you gave warrant asking for an admin password. There are APIs for that.
I’ve been having the described issue in Safari for about six months, so with many versions and multiple macOS versions. The files are sometimes tiny TXT files and sometimes huge MOV files. It simply doesn’t work at all.
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