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Desktop application is blank when opened
I have a Dell Insperon 17 running Windows 10
When I open Dropbox from the start menu, I just get a blank dialogue box. I cannot open by clicking the icon on the task bar.
The sync is working correctly and my files are updated. I want to change desktop notifications but cannot access dropbox to do that.
I have followed the instructions to stop all instances of Dropbox through the task managere before uninstalling and have reinstalled. Same issue.blank dialogue box.
My issue is resovled. I was on Windows 10 version 1809. When I updated to 1903 (I am now on 1909) it worked. I thought auto update would have handled the new version install but it did not.
I did have an issue with PowerPoint crashing after the update. I had to uninstall a program I use to use my iPad as a second screen (Duet) and then redo the update. They all get a long now.
Regards, Ed
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My issue is resovled. I was on Windows 10 version 1809. When I updated to 1903 (I am now on 1909) it worked. I thought auto update would have handled the new version install but it did not.
I did have an issue with PowerPoint crashing after the update. I had to uninstall a program I use to use my iPad as a second screen (Duet) and then redo the update. They all get a long now.
Regards, Ed
I am having the exact same issue. Windows and drivers are up to date. Reinstalled dropbox but this did not solve it.
Any help from Dropbox support?
Yes they were. It was a while so I cannot remember the details. My version of windows was up to date but my system did not install the next build (26 to 27???). When I did that Dropbox worked. However, it created a problem in another program and I found I had to uninstall a program and then reinstall to get it working properly. A bit of work but it has been working fine since.
