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Taffelzips's avatar
Taffelzips
Explorer | Level 3
10 years ago
Solved

Does dbxsvc.exe in Windows System32 folder actually belong to Dropbox program?

Hi, I'm running Dropbox on Windows 10 and everything is basically working fine. Some time ago I noticed a new service called "Dbxsvc" running on my computer. It runs from a file named dbxsvc.exe in my Windows System32 folder.

 

Is this some kind of malware or some new part of the Dropbox program?

 

I know there are two other dbxsvc.exe files on my computer. They are in:

C:\Program Files (x86)\Dropbox\Client\driver_amd64\dbxsvc.exe

C:\Program Files (x86)\Dropbox\Client\driver_x86\dbxsvc.exe

 

They seems legitimate. But this third one in System32 is the one running the "Dbxsvc" service.

 

I've managed to shut down and delete the service and then delete the file itself. Dropbox still works just fine.

 

The thing is, this file reappears randomly.

 

So should I leave it or be worried about it?

 

No other strange behavior on my pc and Windows Defender doesn't seem to have a problem with this file.

 

If anyone can help, thanks!

desktop
Dropbox Basic
Setting up the apps
  • Dorothy_Jane's avatar
    Dorothy_Jane
    10 years ago
    Hey Taffel,

    The new service you're seeing is an intended part of the application, I'd advise leaving it as is.

    You noted sync still appears to work correctly without this service however should you encounter any sync issues with the service removed it will limit our ability to resolve the issue.

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  • Roger P.16's avatar
    Roger P.16
    Explorer | Level 4
    9 years ago
    SChalice wrote:

    Roger, are you suggesting that DropBox still functions properly even without dbxsvc?

    Yes, exactly that - although the desktop app may start the dbxcvc service, it doesn't need to be running otherwise.

  • Ilrizzo's avatar
    Ilrizzo
    New member | Level 2
    9 years ago

    I'm seeing the same issue with DBXSRV service. Its leaving a log every second in the event viewer.

  • tsunomurxps13's avatar
    tsunomurxps13
    New member | Level 2
    9 years ago

    My Windows 10(1703) PC is happening same problem.

     

    Following log is recorded to "Application" log each 1 second:

    Failed to connect to the driver: -2147024894, retrying in 1000 milliseconds

     

    I have reinstall latest DropBox but didn't resolved.

     

    So I have uninstalled from my PC.

  • Garrett's avatar
    Garrett
    Helpful | Level 6
    9 years ago

    How many of those who posted on this issue have encrypted drives? I do. Just curious. This problem is getting near a year old. The recent uptick of errors in the event viewer is severe, but it's not new for sure.

     

    Encrypted? Not Encrypted?

  • maxius2's avatar
    maxius2
    New member | Level 2
    7 years ago

    maybe do system32\regsvr32  c:/windows/system32/DbxSvc.exe to assign this as the dropbox file to use again

     

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