Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

attafox's avatar
attafox
Explorer | Level 3
3 years ago

Don't see online only option in the context menu

We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Scree...
desktop
Dropbox Family
GUI
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi attafox, thanks for bringing this to our attention.

 

Are you accessing the Dropbox folder via a Quick menu icon in Explorer, or directly?

 

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by following these steps?

 

Keep me updated with any progress!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!