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Forum Discussion
FrankMes
30 days agoHelpful | Level 6
Dropbox 237.4.5655 does not show correct syncing status.
After updating to this new version, the new status columns show sometimes the wrong status with directories.
A directory may show Sync Pending, while all underlying files and directory show the gre...
- 30 days ago
I tried also signing out and in and more, but that did not solve the problems.
However I now solved it:
The problem turned out to occur only in directories with pictures in it.
I paused sync.
I did a chkdsk dropboxdrive: /f. This command asked to dismount the drive because handles were open. I let it dismount.
chkdsk did not show any errors.
I resumed sync. I saw a lot of desktop.ini files sync'd.
After all was sync'd, all errors were gone.
I did the same on my other Windows 11 Pro machine, and with the same method all errors were gone also.
FrankMes
30 days agoHelpful | Level 6
I tried also signing out and in and more, but that did not solve the problems.
However I now solved it:
The problem turned out to occur only in directories with pictures in it.
I paused sync.
I did a chkdsk dropboxdrive: /f. This command asked to dismount the drive because handles were open. I let it dismount.
chkdsk did not show any errors.
I resumed sync. I saw a lot of desktop.ini files sync'd.
After all was sync'd, all errors were gone.
I did the same on my other Windows 11 Pro machine, and with the same method all errors were gone also.
Theresa
Community Manager
28 days agoHi there FrankMes and thanks for checking in with us on the Dropbox Community! 😊
I am glad to see your issue is resolved- incorrect sync status indicators can definitely be confusing, especially when everything looks like it should be working properly. These little glitches can happen from time to time, so it’s great that things are appearing normally again. Thank you for taking the time to update the thread too... it’s always helpful for others who might run into the same thing!
By the way, I’m Theresa 👩💻, one of the community managers here at Dropbox HQ. Since you’ve been keeping a close eye on sync behavior, I’m curious... what’s your favourite Dropbox feature? I always love hearing what people find most useful.
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
- FrankMes28 days agoHelpful | Level 6
I like the feature to have directories local on a few PC's (in my case 3), while this directories are 100% synchronized between the 3 PC's. I use selective sync, because not all underlying directories are needed on all PC's. One of the PC's has no selective sync, so an offline backup of this PC is enough to have a backup of all the files, regardless of which of the 3 PC's updated/created the files. (I do use another program for making offline backups).
On the PC's I do not use Dropbox online-only files.On my Android phone I do use the files online-only, and I use camera uploads.
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