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Neil_Stanley
4 years agoHelpful | Level 5
Dropbox and Windows 11 - not autostarting
Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can use the account. Old PC previously disconnected.
Any ideas? Thanks.
Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
46 Replies
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- Mark4 years ago
Super User II
Have you tried a reinstall?
- Neil_Stanley4 years agoHelpful | Level 5
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager. File moved to Dropbox folder didn't appear on other devices until I forced Dropbox start (when 3 additional Dropbox tasks appeared in Task Manager as did tray icon).
Thanks.
- Rich4 years ago
Super User II
Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
- Neil_Stanley4 years agoHelpful | Level 5
Thanks, that found it - I had looked there previously and it had been set to start.
- Neil_Stanley4 years agoHelpful | Level 5
Oh dear! This morning it's still set correctly but Dropbox didn't start up on it's own.
- Jay4 years ago
Dropbox Community Moderator
Hi Neil_Stanley, If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link? - Neil_Stanley4 years agoHelpful | Level 5
Hi,
Been with Dropbox since it first became available so on the basic plan now with 3 devices linked (PC and 2 x iOS).
Neil
- Megan4 years ago
Dropbox Community Moderator
Hi Neil_Stanley , sorry to jump in here!
When you access your app's preferences, in the General tab, there should be an option to start Dropbox on system startup. Can you ensure that the option is checked?
If that is indeed checked, then I'm afraid you'd need to do an advanced reinstall as Jay suggested, while unlinking some of your devices.
- Neil_Stanley4 years agoHelpful | Level 5
Nothing in General - all other locations are ticked as start on start-up.
I'll have to try the full reinstall with both iOS systems detached from the account - might be a day or so.
- Jay4 years ago
Dropbox Community Moderator
Are you referring to this General tab in your screenshot? We're referring to the Preferences in the Dropbox desktop application which can be access from the system tray.
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