Forum Discussion

DB187's avatar
DB187
New member | Level 1
12 months ago

Dropbox app is stuck on "starting" endlessly.

Hello, since Weeks i have the same Problem on my Windows Desktop App. Dropbox ist starting after reboot but it loads endlessly.... nothing happend               I tried... ...
desktop
Dropbox Basic
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey DB187, let me jump in here, too. Can I suggest an advanced reinstall as the next step? 

If this doesn’t work either, please let me know.

DB187's avatar
DB187
New member | Level 1
12 months ago

hey, i make the advaned reinstall but same problem...

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Thanks for keeping me in the loop on this DB187!

    Would it be OK if we sent you an email to have a  further look internally at this point?

    • DB187's avatar
      DB187
      New member | Level 1
      12 months ago

      Yes please

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        You’re all set, DB187! We’ll check this further, after you’ve replied to my email.

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