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DropBox App not opening. Only Finder opens.
I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on the doc, I do not get any settings. Just finder opens up and at the top bar of the finder there isnโt the dropbox icon to get preferences or change where files are synced. I would just like the app back, no more finder access.
I had to restart my computer to get the Dropbox app to open (in order to get to preferences), but I was able to change it to opening on the Desktop app, so I am hoping that worked!
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Got it, thanks for the 411! Do you know if Dropbox plans to release a new version? The finder one is not as clean/intuitive ๐
(And how did you find out this one was removed? I was digging but couldn't spot any notifications.)
They had a notification on the Dropbox App right before they made the change. It was just a heads up that the change was coming. Haven't heard of any future changes.
Strange, I never got it. Thanks! I hope they do release it again...
THIS IS A HORRIBLE UPDATE! We need the app to act as an APP, not another file folder. Please revert back to the original @Dropbox
Hello. My Dropbox icon in the tools bar (on Mac) does not have that "open in" option under Preferences- General. Please advise.
Never mind. I see the conversations stating that the app no longer works and must be accessed through the finder. Bummer! Hoping they reinstate the app soon. Thank you for your help.
The finder-only option is rough. I have two dropbox accounts (a personal account and a work account). In order to change accounts via desktop, I had to uninstall and reinstall dropbox on my m1 mac. Is there any workaround to change accounts?
- I was able to get to preferences by clicking the Dropbox icon on the top bar and clicking my picture and then selecting preferences. I deselected all the items and thought that would put all those items online only. They are still on my hard disk. Do I have to erase all these documents and folders?
- Megan
Dropbox Community Moderator
Hi Marcellon, welcome to our Community!
Can you clarify a bit more as to the settings and items you unchecked during this process?
Which feature are you referring to? Provided you're talking about Smart sync, you would need to follow these steps in order for your content to be online only.
Let me know more.
