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stellan0r's avatar
stellan0r
Explorer | Level 4
2 years ago
Solved

Dropbox App not starting on Win 10 after v197.4.7629 win icons update - permissions error?

Hi, my Dropbox app stopped working today after booting my X1 (Win 10 with latest updates) and updating the Dropbox app manually because it asked to get updated to show me the new symbols in the Win 1...
desktop
dropbox business
Error Messages
Windows
  • PeterTang's avatar
    PeterTang
    2 years ago

    Hey @stellan0r

    We are investigating into this issue, can you try uninstall dropbox and reinstall it again? If the same prompted update shows up again, you can skip for now, let us know if issue still persists.

PeterTang's avatar
PeterTang
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hey @stellan0r

We are investigating into this issue, can you try uninstall dropbox and reinstall it again? If the same prompted update shows up again, you can skip for now, let us know if issue still persists.

stellan0r's avatar
stellan0r
Explorer | Level 4
2 years ago
Uninstalling and reinstalling without accepting those Windows 10 icon changes (red marker on the Dropbox symbol) did fix it, thank you!

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