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Forum Discussion
DBVWarchitects
2 years agoExplorer | Level 3
Dropbox app on Window 11 unable to connect to Internet, does not retain autostart or proxy setting
I just downloaded and installed the Dropbox app to my Win 11 Pro system, but it is unable to connect to the Internet. I saw that some people were able to resolve this issue by turning off their prox...
Jay
Dropbox Community Moderator
2 years agoIf you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
DBVWarchitects
2 years agoExplorer | Level 3
I decided to try the procedure anyway, even though I have a Basic Dropbox account, and I am unable to delete folder C:\ProgramData\Dropbox because the user, which has local admin rights, does not have permission to delete the log file in the Update\Log subfolder. I tried to take ownership, but it won't let me do that either.
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