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JimJinNJ's avatar
JimJinNJ
Explorer | Level 4
3 months ago

Dropbox app produces spinning wheel when clicked on and the app won't open

Application Affected N/A Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Question or Issue in past few weeks I can no longer access Dr...
desktop
Dropbox Basic
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey JimJinNJ, thanks for bringing this to our attention.

Have you tried restarting your computer after noticing this behavior?

If you quit the Dropbox app and restart it, does this behavior persist?

And if you open your file explorer and try to open your Dropbox folder from there, does it open?

Let me know what you find!

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