Forum Discussion

timkov's avatar
timkov
Explorer | Level 3
5 years ago

Dropbox App Stuck in Starting Loop

For the past few days, my dropbox desktop app is stuck on this screen. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. I am still able to access everything sync...
desktop
Mac
Setting up the apps
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi timkov, thanks for bringing this to our attention.

Could you confirm the version of the Dropbox desktop application you're running? 

You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar. 

This will help me to assist further!
  • timkov's avatar
    timkov
    Explorer | Level 3
    5 years ago

    I'm running Dropbox (Version v136.4.4345) on MacOS Mojave (Version 10.14.6) 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Is there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains?
      • timkov's avatar
        timkov
        Explorer | Level 3
        5 years ago

        Did a look and didn't see anything

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