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Forum Discussion
Dropbox app stuck on Connecting Components.
Everytime when dropbox starts the message "connecting components" and it took forever.
Sam DBX
Community Manager
Community ManagerHi all,
Sam from Dropbox Community here 🤚🏽
After discussing this with our team, could you please follow these steps?
1. Delete the current version of the app located in ~/Library/Application Support/Dropbox.
2. Update the app by downloading and installing the latest version from /Applications.
To locate the ~/Library/ folder (which is hidden by default in Finder):
1. Open a Finder window.
2. Select Go from the menu bar at the top of the screen
3. Hold down the Option key to reveal the Library folder option in the dropdown menu
For instructions on updating to the latest version of Dropbox: https://help.dropbox.com/installs/upgrade-latest-version
After the installation:
Confirm that there is no Dropbox.app in ~/Library/Application Support. We suggest doing the ''normal installation'' and checking that no other version appears in ~/Library/Application Support again.
Let us know if this resolves this issue.
Thank you.
Sam
Sam, this does not work. I am having the same "connecting components" problem after attempting to migrate Dropbox on a new version of Mac OS as Dropbox suggested that I do. Now it's stuck "connecting components."
Sonoma 14.1
