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FritzTheBox's avatar
FritzTheBox
Explorer | Level 3
2 years ago
Solved

Dropbox App Windows 10: Authorizing App fails repeatedly but log in to Dropbox using browser works

Yesterday, I set up a new Windows computer and migrated Dropbox, which I already used on other machines, one of it on the same network. I logged out on the old machine (because Dropbox Basic allows o...
desktop
Dropbox Basic
Install
Setting up the apps
windows
  • Megan's avatar
    Megan
    2 years ago

    In this case, and since clearing the browser's cache didn't work, can I send you an email, in order for us to have a closer look into this FritzTheBox?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

In this case, and since clearing the browser's cache didn't work, can I send you an email, in order for us to have a closer look into this FritzTheBox?

FritzTheBox's avatar
FritzTheBox
Explorer | Level 3
2 years ago

Today, accessing dropbox.com from Berlin was successful.

Even a call of "tracert" shows a success now:

 

Routenverfolgung zu dropbox.com [162.125.248.18]
über maximal 30 Hops:

1 <1 ms <1 ms <1 ms OPNsense.localdomain [xx.xx.xx.xxx]
2 <1 ms <1 ms <1 ms gigabitethernet4-lo0-ber-ic-000332.ia.colt.net [195.68.11.26]
3 1 ms 1 ms 1 ms h-62.96.36.150.host.de.colt.net [62.96.36.150]
4 6 ms 3 ms <1 ms 212.74.70.25
5 27 ms 1 ms <1 ms dropbox-v4.bcix.de [193.178.185.125]
6 1 ms 1 ms 1 ms 185.45.11.25
7 <1 ms <1 ms <1 ms 162.125.248.18

Ablaufverfolgung beendet.

 

IMHO it was a networking problem situated in the Berlin/Hamburg region I think. Now solved after 5 days.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for keeping us updated, FritzTheBox.

     

    If the issue does return, please let us know.

     

    Have a great day!

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