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Forum Discussion
Preston J.
3 years agoExplorer | Level 4
Dropbox App won't open, the only thing that opens is my Dropbox Folder.
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is no option to show Dropbox application.
Any help is greatly appreciated.
Thank you,
Preston
28 Replies
- Uitlander2 years agoExplorer | Level 3
Yes. There is no dropbox icon in the system tray.
- Walter2 years ago
Dropbox Community Moderator
Hey Uitlander - sorry to jump in here, but I can see the Dropbox desktop app's icon in your system tray. It's the one with the red "3" showing.
Have you tried clicking on that?
- swright41 year agoNew member | Level 2
I am also having the same problem. Started about 8 months ago. Very frustrating. First the icon disappeared after a short time and now after reinstalling and trying everything you have listed above, I never get the icon so can't update sync options.
- Walter1 year ago
Dropbox Community Moderator
Hey swright4 - sorry to hear you're still having issues with this.
Could you clarify your device's OS version and let us know if you've tried the offline installer from this page directly?
- Pookeyblow1 year agoCollaborator | Level 8
I have the same issue in macOS.
Can't open the app. It only opens the folder. Can't right click on files to copy url. No Dropbox options when right clicking Dropbox files. - Nancy1 year ago
Dropbox Community Moderator
Hey Pookeyblow. From what I understand, you’re not seeing the Dropbox icon in your menu bar and the desktop app isn’t running/syncing, correct?
If you open your Finder > Applications folder and double click on the Dropbox app from there, do you see the Dropbox icon again after a few seconds, along with the Dropbox options in your context menu?
- Pwheilldiipng1 year agoNew member | Level 1
wrong, something must really be one about all the problems on these online support forums, and the wrong advice given.
there is no drop box desktop app, it only opens the file explorer
- Swagata B1 year agoNew member | Level 1
Thanks for the tip, Rich. It was driving me crazy. I know it's an old thread, but putting a note here if it helps anyone, if closing and relaunching doesn't work, kill all instances of Dropbox from Task Manager and then try to reopen. That's what finally worked for me.
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