We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
wwmiller3
5 years agoHelpful | Level 6
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
- 4 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
FidarStrange
5 years agoExplorer | Level 4
What did you migrate to?
jwlimages
5 years agoExplorer | Level 4
"What did you migrate to?"
-- I was migrating from OSX Mojave to Monterey. Quite a jump, as it turned out.
I ended up wiping the disk, starting over completely. I discovered that in fact I had not caused the renaming of the Home folder/smaller User Name - that may have been related to my migrating across numerous OSX upgrades.
I solved the Dropbox issue by deleting anything related to Dropbox immediately after creating my boot drive, then changing the 'short name' of my Home folder, and only then re-installing Dropbox. All good now!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!