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shadlx's avatar
shadlx
Explorer | Level 3
1 year ago

Dropbox beta (193.3.7470) on macOS is a disaster

Installed 193.3.7470 on mac (as prompted) - and it has not been a happy experience   - I can't use the "send feedback" option in the app as it goes to a "permission denied page" - I can't seem ...
desktop
Error Messages
Mac
Setting up the apps
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Sorry to hear about your experience, shadlx. 

 

To look into this further, and log your feedback with our team, can you open your desktop app preferences and go to your Sync tab? I'd like you to clarify what's the current location of your local Dropbox folder that shows there. From the syncing icons you mention, it sounds like you’re using Dropbox for macOS on File Provider, but I’d like to confirm with your Dropbox folder’s location.

 

I’d also like a screenshot of the error you’re getting when trying to log your feedback on your end. 

 

As for pairing your two Dropbox accounts, is one of them a Business account and the other personal? Are you completing all the steps to connect them with no issues and then, one of the two Dropbox folders just disappears? 

 

Let me know, and we’ll go from there.

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