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shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

Dropbox beta (193.3.7470) on macOS is a disaster

Installed 193.3.7470 on mac (as prompted) - and it has not been a happy experience   - I can't use the "send feedback" option in the app as it goes to a "permission denied page" - I can't seem ...
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shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

Hello

 

In the course of installing the update my dropbox folder seems to have moved into ~/Library/CloudStorage

 

I originally got an error saying that "my dropbox folder had moved" and was prompted to re-link. After doing this it all got into a mess around getting the accounts to install. I finally managed to get my personal account to work by removing my business account - I will need to try adding the business account back to see if it breaks everything again..

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

No worries. Please let me know if something happens again this time, and we can have a look.

  • shadlx's avatar
    shadlx
    Explorer | Level 3
    2 years ago

    Hmm, so I tried signing into my business account - went through the process. Dropbox now seems to be claiming it's downloading 2TB of data (which will be interesting when I only have 100gb of space), but says that the business account is still logged out. It's also unclear where it's downloading that data to as the business account isn't currently appeaing anywhere in finder

     

    • shadlx's avatar
      shadlx
      Explorer | Level 3
      2 years ago

      OK, so I tried again - this time using the sign in option in the adanced tab, Dropbox seemed to first move the existing Personal folder into /Dropbox(Personal) and created the folder structure for my business account. but then popped up saying "cannot communicate with the helper application" and removed the business folder and restored personal back to just being in a "Dropbox" folder

      • shadlx's avatar
        shadlx
        Explorer | Level 3
        2 years ago

        Ah no correction, personal stuff still seems to be in "Dropbox-Personal" but the business one has gone away again

         

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