Forum Discussion

Cobalt Praetorian's avatar
Cobalt Praetorian
Explorer | Level 4
3 years ago

DropBox Cannot Connect or Sync Despite Advanced Reinstall - Need Manual Sync Solution

64-bit Win11 PC Company-provided laptop with firewalls (presumably) Internet connected   My Dropbox desktop app will not connect with the internet, no matter what I do, even though it used to...
desktop
Dropbox Plus
Error Messages
windows
Cobalt Praetorian's avatar
Cobalt Praetorian
Explorer | Level 4
3 years ago

I was able to install the software with admin privileges.

 

I'll try them again, but I'm not optimistic.

 

Do you have a process for a manual sync?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

There isn't anything like manual sync, since it should be automatically detecting new changes and syncing, when the app is working normally.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!