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Dropbox conflicting with Anti virus (Norton/Sophos)
Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature."
Can someone please help with this? I don't understand what's going on.
Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.
Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.
Thanks!
26 Replies
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Hi.
Receiving a notification saying DropboxClient_52.4.58 does not have a valid digital signature. What does this mean?
Thanks.
- Jane
Dropbox Staff
Hey thanks for posting this inquiry here!
You may keep in mind that I've moved your post under this discussion, as other users have reported the same behavior & we're trying to keep things neat as much as possible. Since our team is currently aware of this issue & working on a solution, I'd advise checking back again for any updates.
I hope that this is helpful to you. Enjoy the rest of your day!
- Lucio
Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.
Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.
Thanks!
Norton reports the same issue for me just now: Dropbox 53.4.67 installer does not have a valid signature. So the problem continues.
I too am getting this error from Norton.
I'm getting "Dropbox 55.4.171 installer does not have a valid digital signature" message from Norton too. This looks like its been ongong for months now and still continues with new installers as they come out. It also says that the 55.4.171 installer has fewer than 5 users in the Norton Community and that the file was released less than a week ago. What gives?
- Walter
Dropbox Community Moderator
Hey Folks,
For all of you affected by this, just wanted you to know that we're investigating this. I'll make sure to let you know more about this as soon as I have an update.
Thank you for your patience!
- Walter
We're still working on this anonymous - thanks for asking!
I'll make sure to get back to you once I have more news on the matter - thank you for your patience!
Happy Monday!
