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colinhercus's avatar
colinhercus
Helpful | Level 5
2 years ago
Solved

Dropbox desktop app Linux Ubuntu failed to install.

Hi,

I just received an email about the new desktop app so I downloaded it and tried to install it but the install fails with an error on libglib2.

My system is a new install of Ubuntu Mate 24.04 with version 2.80.0-6ubuntu3.1 of glib2 which is >= 2.40

 

desktop
Install
Linux
  • colinhercus's avatar
    colinhercus
    17 days ago

    Hi,

    I just tried

    sudo apt update
    sudo apt install caja-dropbox

    and it is working.
    Thanks, Colin

6 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey colinhercus, welcome to our Community! 

     

    Give me some time to check in with our Team about this, and I'll get back with more info, thanks! 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    25 days ago

    Hey Jarno S. - can you clarify if your device is meeting the requirements as outlined in this page?

    If it does, can you try the offline installer from this page and let me know how it goes? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    18 days ago

    Did you get the chance to try out Walter’s suggestion, Jarno S.? 

    Let us know, if there’s been any progress with the issue you were having.

  • colinhercus's avatar
    colinhercus
    Helpful | Level 5
    17 days ago

    Hi,

    I just tried

    sudo apt update
    sudo apt install caja-dropbox

    and it is working.
    Thanks, Colin

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    17 days ago

    That's great, Colin! We'll be here, if you need something else.

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