Forum Discussion

Geoff S.10's avatar
Geoff S.10
Helpful | Level 7
10 months ago

Dropbox desktop installation fails on Windows 11.

The installer ran (twice), but nothing results afterwards.  The Desktop program is nowhere to be found.  No error codes.  
desktop
Install
windows
Geoff S.10's avatar
Geoff S.10
Helpful | Level 7
10 months ago

I have the icon...always have...but there's no app, only a little pop-up that goes away when I click off it.  Is that all there is?  No actual app window that opens up?  That's the crux of the issue here.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Geoff S.10, that's indeed what you should be seeing.

If you click that little Dropbox icon, you should see a pop-up window with your activity, sync history and some options, like your initials/profile pic, a folder icon and a globe icon.

From your initials/profile pic, you should be able to go to the app's preferences, but other than that there's no actual program that opens when you open Dropbox.

Just your local Dropbox folder with your files.

I hope this clarifies things!

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