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Ozone's avatar
Ozone
Helpful | Level 6
7 years ago
Solved

Dropbox error - couldn't start Dropbox on Ubuntu

Couldn't start Dropbox.    error after fresh install of Ubuntu 18.04
desktop
Error Messages
Linux
Setting up the apps
  • Jane's avatar
    Jane
    7 years ago
    Hey  
    Ozone,
     I’d happily further investigate more closely & help you work towards a solution on this matter, thanks for posting us on the Dropbox Forum! 
     
    As it's my understanding that this issue pertains to your current setup, I’ve made sure to create a ticket on your behalf on our system, so as to check your account specifics on my tools & follow-up with you there. Whenever you have some spare time, please have a look at your inbox for my latest message & let me know here if you have any issues locating it. 
     
    I’m looking forward to hearing back from you on our email correspondence, so as to work on that with you towards a fix!
Oliver67's avatar
Oliver67
Helpful | Level 5
7 years ago

I have the same problem with a fresh install Ubuntu 18.04!
I tried two ways!
1.) Installation of "nautilus-dropbox" directly from the software center in Ubuntu. Then comes a window with the following note (see screenshot): Start Dropbox to complete the installation. After that, the rest of the software would have to be downloaded and installed. However nothing happens if the button "Start Dropbox" is pressed. So it does not continue in the installation.
2.) .deb Installs from Dropbox Homepgae trying to install. But also leads to no result!

 

Hope for solution!?

 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Thanks for your detailed post & the screenshot here Oliver67! 
 
I’ve made sure to gather all the details you’ve sent us & get back in touch with you via email, as we’re currently investigating this issue internally. 
 
At your convenience, please check your inbox for my latest message & let me know here if you can’t find it, so as to resend it on my end. 
 
Welcome to the Dropbox Forum & thanks again for posting us here on this issue. I’ll be awaiting to hearing back from you on our email correspondence & I’m wishing you a lovely rest of your day! 

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