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arrysaa's avatar
arrysaa
Explorer | Level 4
2 years ago

"Dropbox failed to uninstall" on Win10.

Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the ...
desktop
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windows
arrysaa's avatar
arrysaa
Explorer | Level 4
2 years ago

Andrew,

 

Dropbox installation window (Dropbox 194.4.6267 Offline Installer.x86 - is this the latest stable version?) is disappeared when the installation is progressing as if the process is incomplete - though we can see the Client folder exists but when we execute Dropbox.exe - the error message shows Dropbox.exe - System Error ....\194.4.6267\vcruntime140.dll was not found. I have checked through ProcessMonitor there is no such Dropbox.Exe running and vcruntime140.dll - the only process loaded and running DropboxCrashHandler and DropboxUpdate.

 

 

DBoxTips's avatar
DBoxTips
Experienced | Level 13
2 years ago

The latest stable version of Dropbox at this point is 195.4.4995 

 

You should be installing the "Offline Installer (64 Bit)", since from the screenshot you sent above in this forum thread I understand your system is 64-bit.

 

Here is the official Microsoft page for Process Monitor.

 

Andrew (DBoxTips)

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