Forum Discussion

Alivia Z.'s avatar
Alivia Z.
Explorer | Level 3
2 years ago

Dropbox File Provider does not work with Mac Sonoma. Syncing is stuck for hours.

Macbook Pro running Sonoma 14.4.1 - Dropbox 197.4.7629   First off, Lightroom was struggling to "see" files being stored online-only, which Dropbox had aggressively moved online without my awaren...
desktop
Dropbox Plus
Mac
Storage space
Alivia Z.'s avatar
Alivia Z.
Explorer | Level 3
2 years ago
I can try that but will it create another indexing event? If so, I will not be able to do that until this evening.
It’d be great if Dropbox could be more proactive about explaining the steps that will occur after your software is installed. For example: This update will require full indexing of your files. Then I can plan it into my day/week and not disrupt my workflow.
Alivia Z.'s avatar
Alivia Z.
Explorer | Level 3
2 years ago

No response to my question about indexing? 😞

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    It might require re-indexing to confirm that the files are still in the same place as last time, though it isn't possible to know given the current status of your files on your device. 

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