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Forum Discussion

MartyG1's avatar
MartyG1
New member | Level 2
3 years ago

Dropbox files not showing in Finder on MacBook Air

I just purchased a new MacBook Air and am having problems accessing Dropbox. I have downloaded the Dropbox app, but my Dropbox files will not open in Finder as they do on my Mac. I can only access my...
desktop
Folders
Mac
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey MartyG2, sorry to jump in here.

 

It seems you have posted here from two different Community profiles, MartyG1 and MartyG2.

 

That means you have two different Dropbox accounts linked to those profiles.

 

This leads me to think that you might be logging in to a different account online, than the one you have linked to the Dropbox application.

 

Check your account settings here; do you see the same email address there as the one you see when you click on the Dropbox icon in your menu bar, then on your initials/profile pic, then on "preferences" and then on "account"?

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