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Forum Discussion
Dropbox Finder Extension on Mac Resource Consumption
Since upgrading to Big Sur, I have started noticing Dropbox Finder Extension occasionally spawning multiple instances and consuming tons of resources. This ends up causing my mac to become unrespons...
@lusil You can see the multiple DFE (Dropbox Finder Extension) processes being spawned. They seem to keep multiplying. My best guess is when I use the save dialog in Firefox maybe that is when they start being spawned.
- Lusil
Dropbox Staff
Thanks for letting me know, dropitoverthere, and thanks for joining us on this thread, redseb!
Could you confirm if you installed the desktop app with admin privileges?Yes. I installed it with admin privileges. All accounts on this machine, are admin accounts.
Lusil I will need to check whether CPU usage has been affected on the next occurrence. I did install using admin privileges.
My best guess is when I use the save dialog in Firefox maybe that is when they start being spawned.
- LusilCould you let me know at which point in time you notice this behavior?
Do you also find that the desktop app has a high CPU usage during this?Hi Lusil,
since it's random, I can't replicate it reliably, but it most often happens after the mac went to sleep.
The Multiple Finder Integration instances are happening all the time, also while the integration still works.
See here: https://www.dropbox.com/s/aq5ycg83pbvjb1g/Bildschirmfoto%202021-02-15%20um%2021.28.02.png?dl=0
Best,
Sebastian
Lusil DFE does not appear to be a high consumer of CPU when the processes multiply. Although, they do have a very noticeable impact of causing the mouse pointer to change to the spinning color wheel while the system is unresponsive. It's possible CPU is high at this point, but it's something that is difficult to observe or measure given the lack of responsiveness.
- LusilCould you have a look at this article, which mentions a few ways to tackle high CPU usage, and let me know if any of the troubleshooting suggested helps?
