We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Steven-in-OC
4 years agoHelpful | Level 6
Dropbox Folder randomly disappears from the MacOS Finder. If I force quit it shows up.
I am using the latest version of MacOS, Ventura 13.0.
I am using the latest version of the Dropbox desktop app, V160.4.4703.
The Dropbox folder appears in the new place in the Finder under Locati...
Walter
Dropbox Community Moderator
3 years agoI see, thanks for the additional information, Allen - much appreciated.
Your computer's OS is supported so it shouldn't be an issue here. Were/are you running any 3rd party apps that could be causing issues on your machine?
Also, you're no longer facing the issue you mentioned - correct?
AllenB
3 years agoHelpful | Level 5
I'm not "facing" the problem because it's an intermittent problem. My concern is that if the Mac is disconnected from Dropbox for long enough, we'll get replication clashes. Dropbox appears to handle those pretty well, but if the Mac got far enough out of date, surely that would be a problem.
The Mac is lightly used and has little on it that could cause a problem. Apart from the apps that came with it, all it has it Microsoft Office for Mac, BBC iPlayer Desktop and Adobe Reader. It's primarily used for email, Word and Excel.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!