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Dropbox Folder randomly disappears from the MacOS Finder
I am using the latest version of MacOS, Ventura 13.0. I am using the latest version of the Dropbox desktop app, V160.4.4703. The Dropbox folder appears in the new place in the Finder under Location...
The Dropbox folder disappeared from my Finder again today. I am attaching a screenshot of the Finder with Dropbox missing.
I noticed, when I compared with the earlier screenshot, that not only is Dropbox missing, but so is Google Drive, which also recently moved its folder to Locations. Could be a defect with MacOS, or could be that both Dropbox and Google Drive are not integrating properly with MacOS. Both folders are restored when I force kill Finder.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Steven-in-OC, since it's affecting both cloud services, which are now required to use the CloudStorage folder, it's possible there may be a specific issue with Finder on your device, since we haven't experienced this issue, and rebooting it seems to work.
The same thing has just happened to me. Suddenly Dropbox is gone from finder. Dropbox top menu icon is still there and working. I am using MacOS 10.15.7 on a mid 2015 iMac
Follow-Up - think it is Finder. The Favourites had all gone and reselecting that heading brought them back
DropBox starting disappearing for me too me a few months ago. In my case, it is not associated with any other issues like Favourites. I have a link-folder that I copy back into the Locations area when it happens. I will just add that to Favourites, now I think about it.
I am experiencing the same issue, DropBox disappeared from my Finder. I tried rebooting, and it is still missing. I am running MacOS Ventura 13.4.1(c)
- Hannah
Hey AlvaroDiezMora, thanks for letting us know about this.
What's the sync status and version of the Dropbox app, when you hover over the Dropbox icon in your menu bar?
Did this happen after the update of the app to the new Dropbox for macOS version?
I have the same problem. I'll find that the Mac isn't replicating to Dropbox and when I investigate, I find that not only has the software stopped running, but it's completely vanished. This has happened twice in recent months.
There is clearly a Mac integration issue, and it would be nice to see Dropbox acknowledging that and doing something about it, instead of asking people to reboot their machines.
- Walter
Thanks for clarifying that for me, Allen.
Let us know if anything comes up!
