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Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
4 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
desktop
Install
Mac
Notifications
David F.61's avatar
David F.61
Helpful | Level 7
3 years ago

Yes, Dropbox has full disk access and accessibility.  This is what I am seeing after updating.  I notice that on my MacBook, it updated and just ran. On my Mac Studio, it asked me to login again.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey David F.61, thanks for the additional information there - much appreciated!
 

Can you try the latest version of the desktop app from this page and let me know how it goes?

 

If the issue persists, please let me know here and I'll reach out via email  to investigate further.

 

As for your concerns now aldee & TonyEnglund - note that full support for macOS 12.5 and higher has already started rolling out and that this is an update to ensure that Dropbox continues working seamlessly on your devices. 

 

Whenever you're ready, simply click on the notification to receive the update. Just keep in mind the changes outlined here.

  • TonyEnglund's avatar
    TonyEnglund
    Collaborator | Level 9
    3 years ago

    Walter , i'm aware it's been rolling out for a long time, and my concern is that there is no way of knowing when you can expect the upgrade. I've been telling my users "it's coming" since long before xmas, and the patience starts to run out.

  • aldee's avatar
    aldee
    Explorer | Level 3
    3 years ago

    Walter,

    Thanks for your reply some time ago. I got very busy, so I am returning to this issue only now...

    Two things:

     

    1. my Dropbox icon in the Finder menu now shows the number 3 (used to be 1 and 2).

    What do these numbers mean? Makes me nervous, feels ominous, like at some point it will self-destruct...  😂😱

     

    2. I am NOT interested in ONLINE ONLY. I am a Dropbox Basic user.

    (Moreover, the Help file https://help.dropbox.com/sync/make-files-online-only says 

    this feature is available to all versions except Basic.) 

    So, can I ignore the reminders to update and continue using Dropbox for offline only?

     

    In any case, my machine appears to automatically update the version, right now it shows 168.4.4802 when I control+hover over the Finder menu icon. The Dropbox folder is still in Favorites. So far my files get uploaded and synced fine, but I am very concerned. It feels like it may soon be necessary to look for another backup service? This would make me very unhappy.


    Thank you for your attention.

    Al

     

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