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Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
4 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
desktop
Install
Mac
Notifications
cicelyalaska's avatar
cicelyalaska
Explorer | Level 3
3 years ago

No matter how many times I try to download the new Mac update, it always pops back up in my notifications. To try to solve it, I've done what seemed to work for another user--gave full access in the Privacy settings for Dropbox, and then restarted. Still having the same issue. I get the notification in the Task Bar to update, I click and it says it will take 55 minutes, it closes Dropbox and asks me to log in and resync, and then the notification in the Task Bar shows up all over again.

 

Anyone know what's going on?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for letting us know about this, cicelyalaska.

 

Can we reach out to you via email, so we can look into this internally?

  • cicelyalaska's avatar
    cicelyalaska
    Explorer | Level 3
    3 years ago

    Sure. Thanks!

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi cicelyalaska, I've sent you an email, please could you reply to it as soon as possible!

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