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Benjamin Gordon's avatar
Benjamin Gordon
Helpful | Level 6
8 days ago

Dropbox for macOS on File Provider not available after a clean erase and reinstall

hi all.

my dropbox is not allowing me to turn on file provider on macOS after a clean erase and re-install from scratch on macOS Sequoia. 

all my files need to be in that location where they were before.

can someone please help?

 

 

desktop
Folders
Mac

1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 days ago

    Hey Benjamin Gordon, thanks for reaching out to our Community again.

    Can you let us know which version of the Dropbox app you currently have installed on your computer?

    You can see that by hovering over the Dropbox icon in your menu bar.

    Also, were you previously using the beta version (vXXX.3.XXXX) of the app or the stable one (vXXX.4.XXXX)?

    Let me know and we'll go from there.

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