Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TomFuller's avatar
TomFuller
Helpful | Level 7
3 years ago
Solved

Dropbox for Windows 11 Virtual Machine (Parallels) on Macbook M1 (Apple silicon) -- can't install

I'm trying to use Dropbox in a "Windows 11 Pro" virtual machine (under Parallels) on Macbook M1 (Apple silicon). When I attempt to install, I get an error message "Couldn't start Dropbox. Your device...
desktop
Install
  • TomFuller's avatar
    TomFuller
    3 years ago

    Thanks to both you and Hannah. I think I may have found a work-around while searching the developer forum. I'll pursue that for now.

alissa914's avatar
alissa914
Collaborator | Level 9
3 years ago

For Mac in Parallels, if you turn on file sharing between Mac and Parallels, you can send files to each other using UNC paths.  You can set mapped drives and then use them like you would anything else.  On mine, the Mac is referenced like \\Mac\ in Windows.  If your Dropbox is at \\Mac\username\Dropbox, then that's your Dropbox.  Keep in mind that online files will show up as 0 bytes and if you access them, it doesn't seem to download the files when you do... so that's something to be aware of.

TomFuller's avatar
TomFuller
Helpful | Level 7
3 years ago

Thanks for the reply. Let me experiment with that.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!